Issue 85 January 21 2010

RunRev Partner Program
Join the RunRev Partner Program & get your own Hotline to our experts

by Alastair Henderson


The new Partner Program has been launched to help you get the most out of Rev. Whether you're an existing customer and looking to maximize your investment in the Rev platform, or considering Rev for the first time, we can help you unlock all the benefits of Rev. Individuals or organizations joining the program benefit from getting their own dedicated technical account manager within the Rev team as well as access to our multi-disciplinary team of experts. Join this premium service and see how we can help your business grow.

Why Would You Join?
The Partner Program is designed to help build close relationships between clients and RunRev - no project is too small, or too large for our team. As the creators and custodians of the Rev technology, we are uniquely positioned to help you get the most out of it. Here are just some of the reasons our first partners are joining:

• The reassurance of knowing your development effort is backed by our experts
• A dedicated Technical Account Manager
• Experienced project planning advice
• Project specification services
• Feature enhancements on demand
• Implementation of externals, plugins and add-ons
• Engineering of libraries, components or your entire project
• Tips and support on appropriate and intelligent ways to use Rev
• Training tailored to your needs
• Optionally include Rev licenses and renewals
• Flexible payment options


You pick and choose which parts of the program are right for you. Let us help you to get your projects off the ground or just help with the trickier parts of an ongoing operation.

Backed by Experts
Embark on your next Rev project safe in the knowledge that help is available any time you need it. We provide a Technical Account Manager as a first point of contact. That means that one individual in our organization always has your complete history and knows all about your projects. Your Account Manager will assign the appropriate resources to your request. Our team of experts has a broad range of experience with projects large and small.

Project Planning Advice
Getting the right advice before you start to write code could save you hundreds of hours on a medium sized project. Our Project Analysts have experience with projects large and small. Whether you want us to take a quick look over your ideas or would like us to draw up a specification from scratch, we're here to help. We have a proven track record of saving time and money with careful, expert, project planning. We can advise on whether it is prudent to implement something quickly or highlight when it's better to take time in implementing additional structure to reduce maintenance costs. We can help you later in your project lifecycle too, by undertaking code reviews or helping with upgrade planning - no matter what condition your source base. Our advice will always be unbiased and we can make suggestions about other tools or technologies to integrate into your solution where appropriate.

Feature Enhancements on Demand
The Rev platform is one of the most flexible and powerful high level development tools available today. The platform is highly extensible and integrates well in multitiered development projects or with code written in other languages. But what if you need just one more feature for your complex project and don't have the time or experience to implement an external? Or if you need an enhancement to an existing feature that's best done as part of the core platform? Or a fix in time for a sudden deadline? Join the Partner Program and make our team part of your team. We can sometimes find a solution to your problem in just a few hours, saving you days or weeks.

Implementation on Demand
When it comes to coding in Rev or writing externals, add-ons or libraries, we're the experts. If you don't have time to do it in house or you need us to augment your in house team, we're here to help. As the custodians of the Rev platform we're used to making good design decisions on how to code to save time, money and create a better, robust result. And if it's quicker or simply better to implement part of your project within the core Rev platform, we can do that, too.

Training and Support
Need to get up and running fast? We have a number of flexible training packages. We can come and train your team or provide detailed technical support. Our training programs are particularly valuable if you're just getting started with the Rev platform. And our ongoing advice and support is valuable for everyone no matter what your experience with Rev.

Hotline to Rev
Feedback we have already received from an early adopter of this program: "it's like my own personal insurance policy, having a hotline to Rev to make sure I'm approaching my product in the best way to create it efficiently. I know that if I run into a problem, or need a feature, I can just call my personal manager and get the help I need"

Flexible Payment Options
With the Partner Program you only pay for what you use. The program is available as an annual plan which is billed quarterly so the cost is spread evenly throughout the year. We have several levels available to suit organizations of all sizes. Each plan includes a number of consultancy or support days which you can use whenever you need them throughout the year. If you run over you can upgrade to the next level or simply purchase additional hours on a one-off basis. We can optionally include your Rev licenses and renewals as part of the plan.

Upcoming Benefits
A number of additional benefits will be announced shortly including providing Partner Program branding for partner clients on the Rev web sites and dedicated Partner Program events. Stay tuned for further developments.

Enquire Today without Obligation
Get the most out of your investment in Rev Technology and enquire about how the Partner Program could work for your business! Get in touch today and we'll be happy to talk you through all the options and answer your questions without obligation.

Alastair Henderson

About the Author

Alastair Henderson is the Partner Account Manager for RunRev Ltd.

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